Empire sells through a network of independent dealers. They provide knowledgeable sales personnel to help you select the right products, plus factory trained technicians to install your fireplace, grill, or heater and provide service to ensure years of trouble-free operation.
For parts, service, or repair please contact your local dealer.
With COVID-19, each person now has a different reality as it relates to children at home or health concerns and as such not 100% of our team is back at this time. This new reality reduces our capacity slightly and your understanding on delayed response times is appreciated.
For questions that can’t be answered by your dealer, please complete the information below: